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STORE POLICIES

 

Method of Payment

Presently, we take Visa and Mastercard, along with cash, checks, or COD. If you choose COD, we ask that you pick up the COD charge and will figure that in the pricing. 

 

Shipping

We recommend USPS as being the least expensive method in most cases, but also offer UPS pricing as well. In most cases, we will ship the day after we receive your order. All shipments come from Santa Monica, California. Please allow 5-10 business days for your order to arrive.

 

(If you are a Legger, we can deliver to the weekly Saturday trainings as well. Just choose “In-store Pickup” as your delivery method.)

 

Note: Shipping costs only figure in for product purchases. Clinics and Coaching have no shipping or taxes as they are services.

 

Shipping Rates

Shipping rates are automatically figured when you order and will be shown when you checkout.

 

Sales Tax

Locked On Health is required by law to charge sales tax on product orders placed in or delivered to California. There is no sales tax on shipping, nor is there any on services such as clinics and coaching.

 

Returns & Exchanges

Our Guarantee -- We are proud of the quality of our products and want to make sure you are completely satisfied. Locked On Health guarantees every product that we sell. Our products are manufactured under even more stringent quality controls than required by federal and state agencies for food. Your satisfaction is totally guaranteed for a full 30 days from purchase date. If you are not completely satisfied, return the unused portion with a short explanation and we will promptly refund your money for the unused portion. Your sales slip must accompany all Merchandise Returns.

 

Mail to:

Locked On Health

135 San Vicente Blvd, #10

Santa Monica, CA 90402